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Our Values
B
Bolster
The Cambridge Dictionary defines bolster as “to support or improve something or make it stronger” and that is exactly what we will deliver to you. We are here to add to your team, service delivery and your firms vision for quality and advice. Bolstering the way for your clients to be VAT ready!
E
Educate
VAT by its mere nature presents continued learning! Our focus is to not only offer you solutions but to help you understand why the answer we have come up with is the right answer. If you understand the reasoning behind the VAT treatment, you are more likely to identify similar issues in future. By showing you how it fits together, we empower you to be more confident with VAT. That could be something as simple as explaining the legislation or case law behind a supply, or as detailed as providing you and your staff with training in a particular topic. Educating our community so VAT best practice is the priority.
V
Value
Value has lots of different meanings and they are all good ones! We want to provide a service that is valuable to your business, and that you see as good value. We value you as a client, and want you to value us as part of your team. Valuing the world of VAT and advice is key to supporting clients with value added services that directly impact their business.
A
Agile
Every VAT question is different. We will be ready for whatever comes up, and where we can’t help (for example with overseas VAT issues) we can put you in touch with other experts who can. We will deal with all queries as quickly as possible and will be ready to change direction if the question turns out not to be what it originally seemed! Agility in VAT is vital – we know clients businesses move around all the time so we are ready to mould and move with advice that means businesses can respond to their needs.
N
Nice
The word nice is under-rated. It’s nice to be nice. We understand that not everyone is coming from the same level of previous knowledge. The VAT rules are complex and can be a bit overwhelming. We will approach all queries with an open heart and an open mind. It is important to us that you are comfortable contacting us with queries so we will be approachable, friendly, and helpful, at all times. Our aim is to always do the right thing, nicely.